An Intelligent Behaviour Shown by Chatbot System

Vibhor Sharma, Monika Goyal , Drishti Malik

Chatbots are software agents used to interact between a computer and a human in natural language. Just as people use language for human communication, chatbots use natural language to communicate with human users. The main aim of their creation was to resemble a human being in the way they perform said interaction, trying to make user think that they are writing to a human. In this paper, we analyse some existing chatbot systems namely ELIZA and ALICE and then concludes that it is easier to build bots using ALICE because of its simple pattern matching techniques that building one for ELIZA since it is based on rules. Finally, we discuss our proposed system. In particular, the proposed system is the implementation of ALICE chatbot system as a domain specific chatterbox which is a student information system that helps users in various queries related to students and universities.